The short answer: any file type. If your computer can store it, you can sell it on Shopify using Alva Digital Downloads.
But the short answer does not help you figure out the best format for your specific product, how much storage you need, or whether your 800 MB video course will actually deliver smoothly to customers in Tokyo and Toronto. That is what this guide is for.
Below is a complete breakdown of every file category you can sell on Shopify with Alva, organized by type. Each section covers the supported formats, typical use cases, recommended best practices, and the kinds of businesses already selling these files successfully. If you have ever searched "can I sell [X] on Shopify?" — the answer is here.
Why File Type Matters
Many Shopify digital download apps restrict which file types you can upload. Some only support PDFs and images. Others block executables or impose per-file size limits that make video delivery impractical. Alva Digital Downloads accepts any standard file format. No whitelist. No blacklist. No restrictions. If your computer can save it, Alva can deliver it.
Documents and Text Files
Supported Formats
Documents are the most commonly sold digital product category on Shopify, and PDF is the dominant format. PDFs work because they render identically on every device and operating system without requiring specific software. When a customer buys a printable planner on their phone, it looks exactly the same as it does on the seller's Mac.
Common use cases
- Printable planners and journals — Daily, weekly, and monthly planners designed in Canva or InDesign, exported as multi-page PDFs. The printables market on Shopify continues to grow because merchants keep 100% of their revenue compared to losing 6.5% on Etsy or 10% on Gumroad.
- Business templates — Business plans, pitch decks, financial models, and marketing strategy documents. DOCX and PPTX formats let buyers customize the content. XLSX files work well for financial calculators and budget spreadsheets with built-in formulas.
- Worksheets and educational materials — Teachers and tutors sell curriculum-aligned worksheets, lesson plans, and activity sheets as PDFs. Some deliver editable DOCX versions so other educators can adapt the materials.
- Checklists and cheat sheets — Single-page or multi-page reference guides for photography settings, coding shortcuts, recipe cards, or travel packing lists.
- Legal and professional templates — Contract templates, NDA agreements, invoicing templates, and proposal formats. Typically delivered as DOCX so buyers can fill in their details.
- Research reports and white papers — Data-driven PDF reports sold by analysts, consultants, and research firms.
Recommended format: Use PDF for anything the buyer should not edit. Use DOCX, XLSX, or PPTX when buyers need to customize the content. You can deliver both — attach a non-editable PDF and an editable DOCX to the same product, and the customer receives both files.
Images and Photography
Supported Formats
Image files cover a wide range: from consumer-friendly JPGs to professional RAW camera files and editable design source files like PSD and AI. The format you sell depends on who your customer is and what they plan to do with the file.
Common use cases
- Stock photography — Photographers sell high-resolution JPG or TIFF files for commercial use. Many offer multiple resolution tiers (web-ready, print-ready, ultra-high-res) as separate Shopify variants, each mapped to a different file in Alva.
- Lightroom and Photoshop presets — Camera presets (.xmp, .lrtemplate) and Photoshop actions (.atn) are typically bundled as ZIP files, but the individual preset files are also image-adjacent products that sell well.
- Digital art and illustrations — Artists sell high-resolution PNG files with transparent backgrounds, or layered PSD files that buyers can edit. Some sell SVG versions for buyers who need vector scalability.
- Design assets and UI kits — Icon sets, UI component libraries, social media templates, and brand kits. These are typically delivered as ZIP archives containing multiple PNG, SVG, or AI files organized in folders.
- Digital wallpapers and backgrounds — Desktop and mobile wallpapers sold as high-resolution JPG or PNG files. Some sellers include multiple aspect ratios (16:9, 9:16, 4:3) in a single Pack.
- Textures and patterns — Seamless textures for 3D rendering, game development, or graphic design. Typically sold as TIFF or PNG files at high resolution.
Recommended format: JPG for photographs (smaller file sizes, universal compatibility). PNG for graphics that need transparency. SVG for vector graphics that buyers will scale. Deliver PSD or AI files only when the buyer explicitly needs an editable source file. For preset and action bundles, ZIP is the best delivery format.
Video Files
Supported Formats
Video is the fastest-growing category of digital products on Shopify. Course creators, fitness instructors, filmmakers, and stock footage sellers are all using Shopify as their distribution platform because it gives them complete control over pricing, branding, and customer relationships — unlike platforms like Udemy or Skillshare that own the customer relationship.
Common use cases
- Online courses and tutorials — Multi-module courses delivered as a set of MP4 files. With Alva, you can create a Pack containing all course videos and attach it to a single Shopify product. The customer receives every file in one download. For larger courses, you can offer individual modules as separate products.
- Stock footage and B-roll — Videographers sell clips for commercial use. ProRes and MOV formats are common for professional buyers who need editing flexibility. MP4 works for buyers who need ready-to-use footage.
- Workout and fitness videos — Personal trainers sell downloadable workout routines. MP4 is the standard because it plays on every device without codec issues.
- Wedding and event videos — Videographers sell After Effects templates, motion graphics, and LUT packs alongside raw footage.
- Training and certification content — Companies sell compliance training, safety certifications, and professional development videos.
- Video templates and motion graphics — After Effects project files (.aep), Premiere Pro templates (.mogrt), and DaVinci Resolve templates sold as downloadable files.
Recommended format: MP4 with H.264 encoding for maximum compatibility. Use MOV or ProRes only when selling to professional video editors. For course bundles, group videos into a Pack so customers download everything in a single ZIP. Alva's global CDN ensures fast delivery regardless of file size — a 2 GB video file downloads in seconds, not minutes.
Unlimited Bandwidth for Video
Video files are large, and bandwidth costs add up fast. A single 500 MB course video downloaded 1,000 times consumes 500 GB of bandwidth. With many competitors, you would pay overage fees or hit a bandwidth cap. Alva includes unlimited bandwidth on every plan — including the free tier. You pay the same monthly price whether your files are downloaded 10 times or 10,000 times. Learn more about unlimited bandwidth.
Audio Files
Supported Formats
Audio is a massive category that spans independent musicians, podcast producers, sound designers, voice actors, and music producers selling sample packs. The format you choose depends on whether your customers need compressed audio (MP3, AAC) or lossless quality (WAV, FLAC, AIFF).
Common use cases
- Music and albums — Independent artists and labels sell albums, singles, and EPs as downloadable MP3 or FLAC files. Many offer both formats as separate Shopify variants: an "MP3 Edition" mapped to compressed files and a "Lossless Edition" mapped to WAV or FLAC files.
- Sample packs and drum kits — Music producers sell collections of loops, one-shots, drum hits, and synthesizer patches. These are almost always delivered as ZIP files containing dozens or hundreds of WAV files organized by category. See our complete guide to selling sample packs.
- Sound effects and SFX libraries — Sound designers sell royalty-free effects for filmmakers, game developers, podcasters, and content creators. Collections typically include hundreds of WAV files in a single ZIP.
- Audiobooks — Authors and narrators sell audiobooks as sets of MP3 or M4A chapter files. Alva's Pack feature lets you bundle all chapters into a single downloadable product.
- Podcast episodes and premium content — Podcasters sell bonus episodes, ad-free versions, and exclusive interview recordings.
- Meditation and guided audio — Wellness practitioners sell guided meditations, sleep stories, breathing exercises, and hypnotherapy sessions.
- MIDI files and music stems — MIDI files for music production, karaoke tracks, and multitrack stems for remixing.
Recommended format: MP3 at 320 kbps for consumer-grade audio where file size matters. WAV (16-bit, 44.1 kHz) for production-quality audio that producers will use in their DAWs. FLAC for audiophile customers who want lossless quality at smaller file sizes than WAV. Bundle collections as ZIP files using Alva's Pack feature.
Archives and Bundles
Supported Formats
Archive files are the backbone of digital product delivery when you need to sell a collection of files as a single product. Rather than asking customers to download 50 individual WAV files or 200 SVG icons one at a time, you bundle everything into a ZIP and deliver it as a single download.
Common use cases
- Multi-file product bundles — Design template packs, icon sets, font families, and stock photo collections. Any product with more than a few files benefits from archive delivery.
- Software distributions — Application installers bundled with documentation, configuration files, and dependencies.
- Course materials — All course resources (PDFs, worksheets, templates, bonus videos) bundled together.
- Resource packs — Texture packs, brush packs, pattern libraries, and other creative resource collections.
Recommended format: ZIP is the universal standard. Every operating system can extract ZIP files natively without installing third-party software. Use RAR or 7Z only if your specific audience expects those formats (some gaming communities prefer RAR). Alva can also auto-generate ZIP archives from Packs — you upload individual files, group them into a Pack, and Alva automatically creates a ZIP for download.
Ebooks and Digital Publishing
Supported Formats
Ebooks are one of the most profitable digital product categories because they have zero marginal cost, high perceived value, and unlimited inventory. Once you write and format the book, every sale is pure profit minus your Shopify and app costs.
Common use cases
- Self-published books — Authors sell directly to readers, bypassing Amazon's 30-65% cut. Delivering via Shopify gives you full control over pricing, customer data, and marketing.
- How-to guides and manuals — Niche expertise packaged as in-depth guides. Photography tutorials, cooking guides, fitness programs, and business playbooks.
- Comics and graphic novels — Comic creators sell digital editions as PDF, CBZ (Comic Book ZIP), or CBR (Comic Book RAR) files. CBZ and CBR formats work with dedicated comic reader apps that handle page-by-page navigation.
- Cookbooks and recipe collections — Digital cookbooks with high-resolution food photography. PDF is the dominant format because layout fidelity matters for recipe presentation.
- Children's books — Illustrated children's books delivered as fixed-layout EPUB or PDF files that preserve the visual layout.
- Workbooks and interactive guides — Fillable PDFs that readers can type into, or companion workbooks sold alongside main ebooks.
Recommended format: EPUB for reflowable text that adapts to any screen size (phones, tablets, e-readers). PDF for fixed-layout content where design matters (cookbooks, art books, workbooks). Deliver both formats to cover all devices — attach the EPUB and the PDF to the same Shopify product, and the customer receives both. See our complete guide to selling ebooks on Shopify.
Software and Applications
Supported Formats
Selling software on Shopify gives developers complete control over distribution, pricing, and updates — without paying a 30% platform fee to Apple, Google, or Steam. Combined with Alva's built-in license key system, you can deliver both the installer file and a unique activation key in a single purchase.
Common use cases
- Desktop applications — Windows (EXE, MSI), macOS (DMG, PKG, APP), and Linux (DEB, RPM, AppImage) installers. Some developers sell cross-platform bundles with all three versions in a single ZIP.
- Mobile apps — APK files for Android apps distributed outside the Google Play Store. Common for enterprise apps, beta testing, and apps that do not meet app store guidelines.
- Plugins and extensions — VST plugins for music production, Photoshop plugins, browser extensions, IDE extensions, and other add-on software.
- Game mods and add-ons — Minecraft mods, Sims custom content, game texture packs, and utility mods.
- Development tools — CLI tools, build scripts, development environment configurations, and debugging utilities.
Recommended approach: Pair the installer file with a license key using Alva's license key system. Map the installer (EXE, DMG, etc.) as a file attachment and the activation key as a license key tag on the same product. The customer receives both the download and the unique key in their delivery email. Alva's fraud protection ensures license keys are never assigned to suspicious orders, protecting your key inventory.
Code, Scripts, and Developer Assets
Supported Formats
Developers sell code products on Shopify to reach a broader audience than developer-specific marketplaces. Shopify's built-in SEO, payment processing, and global reach make it a strong distribution platform for digital developer assets.
Common use cases
- WordPress themes and plugins — Delivered as ZIP files containing PHP, CSS, and JavaScript. Theme developers sell premium WordPress themes through their Shopify stores rather than competing on ThemeForest's saturated marketplace.
- Shopify themes — Theme developers sell Shopify themes through their own stores, using Alva to deliver the theme ZIP file. The irony of selling Shopify themes on a Shopify store is not lost on anyone, but it works.
- Code snippets and boilerplates — Starter templates, code generators, and reusable components. React component libraries, Next.js starters, Tailwind configurations, and API boilerplates.
- Spreadsheet macros and scripts — Google Apps Scripts, Excel VBA macros, and automation scripts for business workflows.
- Configuration files and presets — Development environment configurations (Docker Compose files, CI/CD pipelines, Webpack configs) and app presets.
- Database templates — SQL schema files, seed data, and database migration scripts for specific use cases.
Recommended format: Deliver code as ZIP files with a clear folder structure. Include a README.txt or README.md with installation instructions. For themes and plugins, follow the platform's expected packaging format (WordPress expects a specific ZIP structure, for example).
Fonts and Typography
Supported Formats
Type designers have traditionally sold fonts through marketplaces like MyFonts, Creative Market, or Fontspring, giving up 30-50% of their revenue. Selling directly through Shopify with Alva lets designers keep their full margin and build a direct customer relationship.
Common use cases
- Individual typefaces — A single font file (TTF or OTF) sold as a standalone product. Some designers sell different weights (Light, Regular, Bold, Black) as separate Shopify variants.
- Font families — Complete families with multiple weights and styles bundled as a ZIP archive. A "Complete Family" product might include 12 files (6 weights x 2 styles: regular and italic).
- Web fonts — WOFF and WOFF2 files specifically packaged for web use, sometimes including CSS @font-face declarations and specimen HTML files.
- Variable fonts — Single font files that contain multiple axes of variation (weight, width, slant). These are delivered as single TTF or WOFF2 files that replace an entire family.
- Hand-lettered and display fonts — Decorative fonts for branding, wedding invitations, social media graphics, and packaging design.
Recommended format: OTF for desktop use (supports advanced OpenType features). WOFF2 for web use (best compression, supported by all modern browsers). Deliver a ZIP containing both formats plus a license agreement PDF. Use Alva's categories feature to organize fonts by style (serif, sans-serif, display, script, monospace).
3D Models and Printing Files
Supported Formats
The 3D printing market has exploded, and so has demand for downloadable 3D model files. Designers sell print-ready models, game assets, architectural visualizations, and AR/VR content. Shopify gives 3D creators a professional storefront without the high commissions of marketplaces like CGTrader or TurboSquid.
Common use cases
- 3D printing models — STL and 3MF files optimized for FDM and resin printers. Tabletop gaming miniatures, home decor, mechanical parts, jewelry molds, and cosplay accessories are all major sellers.
- Game-ready 3D assets — Low-poly and high-poly models in FBX or OBJ format for Unity, Unreal Engine, and Godot. Often includes textures, materials, and rigging data.
- Architectural models — Building models, furniture, and interior design assets in SKP (SketchUp), BLEND (Blender), or FBX format.
- AR and VR content — USDZ files for Apple AR Quick Look, GLTF/GLB for web-based AR, and FBX for VR applications.
- CAD models — STEP and IGES files for engineering and manufacturing. CNC machining templates and precision parts.
- Blender and Cinema 4D scenes — Complete scene files with lighting, materials, and camera setups. Tutorial creators sell follow-along project files.
Recommended format: STL for 3D printing (universally supported by slicer software). FBX for game engines and animation. GLTF/GLB for web and AR. Deliver multiple formats in a single ZIP when your customers work across different software. Include a PDF with printing recommendations (layer height, infill, supports) for 3D printing files.
Design Files and Creative Assets
Supported Formats
Design files represent one of the highest-value digital product categories. A well-crafted UI kit, brand identity template, or Procreate brush set can sell for $20-200+ because it saves buyers hours of design work.
Common use cases
- Social media templates — Instagram post templates, story templates, Pinterest pin templates, and YouTube thumbnail templates. Typically delivered as PSD, AI, or Canva-compatible files.
- UI and UX kits — Design system components, wireframe kits, and prototype templates for Figma, Sketch, or Adobe XD.
- Brand identity kits — Logo templates, brand guidelines, business card designs, and stationery packages. Delivered as AI or PSD files with editable layers.
- Procreate brushes — Custom brush sets for iPad illustration. Delivered as .brushset files or .brush files that import directly into Procreate.
- Photoshop brushes and actions — ABR brush files, ATN action files, and PAT pattern files for Photoshop workflows.
- Color palettes and swatches — ASE (Adobe Swatch Exchange) files, Procreate palettes (.swatches), and color reference PDFs.
- InDesign templates — Magazine layouts, book templates, brochure designs, and catalog templates in INDD format.
- Canva templates — While Canva templates are typically shared via link, you can sell Canva-compatible design files or use Alva's link selling feature to sell access to Canva template URLs directly.
Recommended format: Use the native format for your target audience's software (PSD for Photoshop users, AI for Illustrator users, .sketch for Sketch users). Include a preview PDF showing what the buyer is getting. For cross-platform compatibility, include exported PNG or SVG versions alongside the source files.
Spreadsheets and Data Products
Supported Formats
Spreadsheets are quietly one of the best-selling digital product categories. Financial models, inventory trackers, project management templates, and data analysis tools — businesses pay real money for well-built spreadsheets that save them time.
Common use cases
- Financial calculators and models — ROI calculators, profit margin tools, break-even analysis sheets, and financial projection templates. XLSX is the standard because it preserves formulas, conditional formatting, and data validation rules.
- Business trackers — Inventory trackers, sales dashboards, employee scheduling templates, and project management sheets.
- Personal finance tools — Budget planners, debt payoff calculators, investment trackers, and net worth calculators.
- Data sets — Curated databases, research data, market research compilations, and industry benchmarks delivered as CSV or XLSX files.
- Meal plans and nutrition trackers — Calorie counting spreadsheets, grocery lists, and meal planning templates.
Recommended format: XLSX for any spreadsheet with formulas, charts, or formatting. CSV for raw data that buyers will import into their own tools. Include a "How to Use" PDF or a dedicated instructions sheet within the workbook.
Sell Any File Type on Shopify Today
PDFs, videos, audio, software, fonts, 3D models — if your computer can store it, Alva can deliver it. No file type restrictions. Unlimited bandwidth. Global CDN.
Start Free 14-Day TrialStorage Plans and Pricing
Different file types have very different storage requirements. A 200-page PDF ebook might be 5 MB, while a single 4K video tutorial could be 2 GB. Understanding storage tiers helps you choose the right Alva plan for your product catalog.
| Plan | Storage | Price | Best For |
|---|---|---|---|
| Free | 1.5 GB | $0/month | PDF sellers, ebook authors, small template shops (up to 5 products) |
| Basic | 35 GB | $8.99/month | Design assets, font sellers, audio producers, photo bundles (unlimited products) |
| Pro | 350 GB | $18.99/month | Video courses, software sellers, large sample pack libraries |
| Enterprise | 1.5 TB | $28.99/month | Stock footage libraries, extensive course catalogs, software suites |
Every plan includes unlimited bandwidth. There are no per-download fees, no transaction fees, and no bandwidth overage charges. Whether your customer downloads a 5 KB text file or a 2 GB video course, the cost to you is the same: your monthly plan price.
Typical storage usage by file type
- PDF documents: 1-50 MB each. Even on the Free plan, you could store 30-1,500 PDFs.
- High-res images (JPG/PNG): 5-50 MB each. The Basic plan holds 700-7,000 images.
- RAW photos: 25-80 MB each. The Basic plan holds 400-1,400 RAW files.
- Audio (MP3): 3-10 MB per track. The Basic plan holds 3,500-11,600 tracks.
- Audio (WAV): 30-60 MB per track. The Pro plan holds 5,800-11,600 tracks.
- Video (MP4, 1080p): 100-500 MB per video. The Pro plan holds 700-3,500 videos.
- Video (MP4, 4K): 500 MB-3 GB per video. The Enterprise plan holds 500-3,000 videos.
- Software installers: 50-500 MB each. The Pro plan holds 700-7,000 installers.
- 3D models (STL): 5-200 MB each. The Basic plan holds 175-7,000 models.
- Fonts (OTF/TTF): 50-500 KB each. Even the Free plan holds thousands of fonts.
How Delivery Works: Global CDN
Uploading your files is only half the equation. The other half is delivering them to customers reliably and fast, regardless of where they are in the world.
Alva stores all files on enterprise-grade cloud storage and delivers them through a global CDN with 300+ edge locations across every populated continent. When a customer in Sydney purchases your video course, the file is served from a nearby edge node — not from a single server on the other side of the world. This means sub-second delivery initiation for any file size.
How the delivery flow works
- Customer purchases — Shopify notifies Alva that payment is confirmed.
- Fraud check (if enabled) — Alva's fraud detection system evaluates the order. If approved (or if fraud checks are disabled), delivery proceeds immediately.
- Secure download link generated — Alva creates a secure, time-limited download link. The link expires after a configurable period, preventing link sharing and unauthorized downloads.
- Multi-channel delivery — The customer receives their download through up to five channels: email notification, the Shopify thank-you page, the customer account page, the order status page, and POS (if applicable). No matter which channel the customer uses, the download link is available.
- CDN serves the file — The actual download is served directly from the nearest edge location in the global CDN. Large files download at the maximum speed the customer's internet connection allows.
This infrastructure handles everything from a 50 KB font file to a 5 GB software installer. The architecture is the same; only the bytes transferred differ.
No Per-Download Fees. Period.
Some competing apps charge per download or impose bandwidth caps. This creates a perverse incentive where your most popular products cost you the most money. With Alva, bandwidth is unlimited on all plans. Your bestselling 500 MB sample pack downloaded 5,000 times in a month costs you exactly the same as a product downloaded once. Learn why unlimited bandwidth matters.
Uploading and Managing Files
Alva accepts any file type through a drag-and-drop upload interface. Here is what to expect when working with different file types:
Drag-and-drop bulk upload
Select multiple files from your computer and drop them onto the upload area. Alva processes them in parallel and detects the file type automatically. There is no whitelist of approved formats — if it is a valid file, it uploads. You can upload 100 audio samples, 50 design templates, or a mix of videos and PDFs in a single batch.
Organizing files with categories
Categories help you manage large file libraries. A stock photography store might organize files into categories like "Nature," "Business," "Food," and "Architecture." A sample pack producer might use categories like "Drum Kits," "Melodic Loops," "Bass Samples," and "FX." Categories are internal (customers do not see them) and exist purely to help you find and manage your files in the Alva admin.
Packs for multi-file products
Packs are Alva's solution for products that contain multiple files. Create a Pack, add files to it, and attach the Pack to a Shopify product. When a customer purchases the product, Alva automatically generates a ZIP archive containing all files in the Pack. This is the recommended approach for course bundles, sample packs, template collections, and any product with more than a handful of files. See our complete guide to file packs and bundle pricing.
Product variant mapping
Shopify variants let you offer different versions of a product. Alva maps different files to different variants, so you can offer:
- An "MP3 Edition" and a "WAV Edition" of the same album
- A "Personal License" and a "Commercial License" with different files
- A "Windows" and "Mac" version of the same software
- A "Web Resolution" and "Print Resolution" version of a photo pack
How Alva Compares on File Type Support
Not all Shopify digital download apps handle file types equally. Shopify has a basic guide to selling digital products, but many apps have significant limitations. Here is how Alva compares to what most other apps offer:
| Feature | Alva Digital Downloads | Most Other Apps |
|---|---|---|
| File type restrictions | None — any file type | Often limited — some block EXE, DMG |
| Maximum storage | Up to 1.5 TB | Typically 5–100 GB |
| Bandwidth | Unlimited on all plans | Often capped or per-download fees |
| CDN delivery | Global CDN, 300+ locations | Basic or none |
| Bulk upload | Drag-and-drop, parallel processing | Often single-file upload only |
| Auto ZIP generation | Yes, via Packs | Some |
| Transaction fees | None | Some charge per sale |
| Fraud protection | Automatic + manual approval | Basic or none |
| License keys | Built-in | Requires separate app |
The most common limitation merchants hit with other apps is file type restrictions. If you sell software (EXE, DMG), the built-in Shopify app may not support your files. If you sell large video courses, bandwidth caps become expensive. Alva removes both of those constraints entirely.
Real-World Examples: What Merchants Sell
To make this concrete, here are the kinds of stores that use Alva and the specific file types they deliver:
- Planner shops sell printable PDF planners, budget trackers, and habit journals. Their files are typically 5-20 MB each. The Free plan works for most planner shops starting out.
- Music producers sell WAV sample packs as ZIP bundles containing 50-500 individual audio files. A typical pack is 200 MB-2 GB. The Basic or Pro plan covers most producers. See our music sample pack guide.
- Course creators sell MP4 video courses bundled with PDF workbooks and supplementary materials. A full course might total 5-30 GB. The Pro or Enterprise plan is the right fit.
- Type designers sell OTF and WOFF2 font files, often as families bundled in ZIP archives. Font files are tiny (50-500 KB each), so even large catalogs fit on the Basic plan.
- 3D model designers sell STL files for 3D printing. Models range from 5-200 MB. The Basic plan accommodates hundreds of models.
- Software developers sell desktop applications paired with license keys. The installer might be 50-500 MB, and the license key is auto-assigned from Alva's key management system.
- Photographers sell high-resolution JPG and RAW files, Lightroom presets (.xmp), and Photoshop actions (.atn). Stock photo libraries benefit from the Pro or Enterprise plans.
- Game asset creators sell FBX and OBJ models, texture maps (PNG, TIFF), and complete game asset packs bundled as ZIP files.
Best Practices for Selling Digital Files on Shopify
Regardless of what file type you sell, these practices will help you maximize conversions and reduce support tickets:
1. Include format information in your product description
Tell customers exactly what they are getting. List the file formats, dimensions (for images), duration (for audio/video), and compatibility requirements. "Compatible with Photoshop CS6 and later" or "Requires a 3D printer with at least a 200mm build plate" saves you support emails.
2. Offer multiple formats when relevant
Attach both an EPUB and PDF to your ebook product. Include MP3 and WAV versions of your album. Provide STL and OBJ versions of your 3D model. Using Shopify variants mapped to different Alva files, you can let customers choose their preferred format at checkout.
3. Use Packs for multi-file products
Any product with more than three files should be a Pack. Customers receive a single ZIP download instead of clicking 50 individual download links. Alva generates the ZIP automatically.
4. Organize with categories
Once you have more than 20-30 files, categories become essential for finding specific files in your admin. Name categories descriptively: "Social Media Templates - Instagram" is better than "Templates 1."
5. Enable fraud protection for high-value files
If you sell software, courses, or any product priced above $50, enable Alva's fraud detection. Suspicious orders are held for manual review before delivery, preventing chargebacks and protecting your content. Learn more about fraud prevention.
6. Test your downloads after upload
Place a test order and verify that the file opens correctly. Check that ZIP archives extract properly. Confirm that video files play and font files install. A few minutes of testing prevents customer complaints.
Frequently Asked Questions
Yes. With Alva Digital Downloads, there are no file type restrictions. You can sell PDFs, videos, audio, images, software, fonts, 3D models, code, archives, and any other file format. If your computer can save it, Alva can deliver it.
There is no per-file size limit beyond your plan's total storage allocation. The Free plan includes 1.5 GB, Basic offers 35 GB, Pro offers 350 GB, and Enterprise offers 1.5 TB. You can upload files of any size as long as they fit within your remaining storage.
No. All Alva plans include unlimited bandwidth with no per-download fees and no transaction fees. Your monthly plan price is the only cost, regardless of how many times your files are downloaded.
Yes. Upload MP4, MOV, or any video format. For multi-lesson courses, create a Pack containing all video files. Alva bundles them into a single ZIP download. Videos are delivered through a global CDN for fast downloads worldwide.
Yes. Alva includes a built-in license key management system. You can deliver both the software installer (EXE, DMG, etc.) and a unique activation key in the same purchase. License keys are protected by fraud detection and never assigned to suspicious orders.
Yes. Alva supports TTF, OTF, WOFF, WOFF2, and all other font formats. Type designers sell individual typefaces, complete families as ZIP bundles, and variable font files. Font files are very small (50-500 KB), so even the Free plan can hold a large catalog.
Yes. Alva supports STL, OBJ, FBX, GLTF, 3MF, STEP, and every other 3D model format. Secure, time-limited download links prevent unauthorized file sharing.
Shopify's built-in app has a 5 GB storage limit, limited file type support, and no fraud protection, no license keys, no Packs, and no CDN optimization. Alva offers up to 1.5 TB of storage, supports any file type, includes automatic fraud detection with manual approval, built-in license key management, five delivery channels (email, thank-you page, customer account, order status, POS), and global CDN delivery with 300+ edge locations.
Ready to Sell Digital Files on Shopify?
Join thousands of merchants using Alva Digital Downloads. Any file type, unlimited bandwidth, global CDN delivery, and advanced fraud protection. Start your free 14-day trial today.
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